Welcome to Itechii and experience the
Call Center Software Solutions

We provide great customer experience and build more productive

And valuable customer relationships
Get outstanding inbound/outbound

call center setup

With ITECHii, you enjoy more productive Call Centers that takes your business to next level
Grow your business to new wider horizons

with our excellent business solutions

Now get higher returns to your business with our unique and technology driven services

Inbound /Outbound Call Center Setup

Logically routes calls on the merit of the agents and offers instant analytics of all incoming calls to contact center.

Servers / Dialers
Support

Free, instant, effective, and reliable support available for third-party asterisk-based dialer to keep your PBX uninterrupted.

Predictive Dialer / Networking

Dial a series of numbers with assurance of better connectivity and that too without giving in much of efforts.

Process / IT Consultant for Call Center

We provides advice on incorporating or integrating information technology systems to increase and improve processes

Why you'll love our product

See our awesome core features

Real-time analytics

Know the status of your campaign at any given moment and without having to ask a technician. Access live status overviews and browse live data. You can even update contact data on the fly.

24X6 Chat/Phone/Email Support

We provide 24x7 support to our centers for any VoIP , IVR , ACD , TFN , DID and Dialer related queries.

Hosted Solution

ITECHii allows screen pops for inbound calling, ticket handling all whilst assigning queues with exact skill-sets

Enhanced Services-Bigger Sales and Profits

ITECHii enables you to handle, manage, and report on each customer interaction from every communication channel and match them to the best resource available

Our Services is the most
Awesome outstanding Amazing Wonderful Creative

Our advanced technology skill sets focus on the overall customer satisfaction

ITECHii, a leading provider of IT services took its shape in YEAR, headquartered in Bangalore, the IT hub of India with a primary vision to deliver top notch and highly cost effective telecom distribution services across the globe. With state of the art technological support and high end quality services, we deliver premium and complete Unifies communication solutions to our valuable clients. Some of our services include Inbound/Outbound Call Center Setup, Servers/Dialers support, Predictive Dialer/Networking, IT consultant services, BPO/KPO outsourcing services and the list goes on.

Ordered Coffee's

Questions Answered

Completed Projects

Happy Clients

who we are

We are an ultra creative agency

Know more about The Itechii

With the right advice, technology will help you to achieve business goals, increase efficiency and solve internal challenges. Our technology has evolved into something new

An omnichannel customer interaction platform that makes every conversation an amazing experience.

ITECHii Call Centre software helps deliver a seamless experience across every channel and every touch point without missing a beat whether in the cloud or on-premises. We deal with everything from inbound and outbound voice, email, SMS, chat and social. All while leveraging customer profiles and preferences to drive personalised interactions. Give customers the help they need — whenever they want and however they choose. Build better relationships with more ways for them to interact. Get things done with less hassle.

We ensures that the functioning of your systems is optimized with end user support and data center management.

We offer a comprehensive range of Services which includes Supply, Installation, Commissioning of various brands.

One-stop solution for all your office requirements , we’re there to provide the communications and IT services you need.

We believe in delivering a wide range of contact center solutions with Predictive Dialer Software, and Call Center Technology.

Testimonial

What Our Happy Clients say about us

One stop for IP PBX solution

Barkwell CEO, Prashanth

Very good company, you can get any kind of solution for your Telecom needs.

NaveenIT Head, My Smart Buy

Innovative Solutions to make each and every call add value to business

Rahul Shekar Senior Manager IT, Bluebrich

The Itechii Multi-Purpose of Software and it Services

We are a creative company, who works with passion and love. We provide the best services you need.